Materia Libra – Privacy Policy
Effective Date: July 22, 2025
Section 1: Introduction
At MateriaLibra.com, we respect the privacy of our users and are committed to protecting the personal information provided to us. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our Website, purchase Products, or otherwise interact with us.
Use of the Website constitutes your consent to this Privacy Policy. If you do not agree with its terms, please refrain from using the Website.
The Company operates in accordance with the Israeli Protection of Privacy Law, 1981, its regulations, and applicable legal requirements, including the European Union General Data Protection Regulation (GDPR), where applicable.
For questions or clarifications, please contact us at contact@materialibra.com
Section 2: Information We Collect
When using the Website, creating an account, or making a purchase, we may collect the following types of information:
Personal Information Provided by You
When you:
- Create a user account
- Place an order
- Subscribe to our mailing list
- Contact customer service
We may collect:
- Full name
- Email address
- Billing and shipping address
- Phone number
- Order details
- Payment details (processed only by external payment providers)
Information Collected Automatically
When browsing the Website, certain technical and statistical information is collected, including:
- IP address
- Device and browser type
- Operating system
- Pages viewed and browsing duration
- Referral source
This information does not personally identify you and is used for security, operational, and statistical analysis purposes.
Cookies and Tracking Technologies
The Website uses Cookies and similar technologies, as detailed in the Website’s Cookies Policy.
For detailed information about the types of Cookies we use, how they function, and how you can manage your preferences, please refer to our Cookies Policy page.
Information from Third Parties
We may receive information from third-party service providers such as:
- Payment processing companies
- Shipping companies
- Advertising and analytics platforms
- Social networks (if you choose to connect through them)
This information helps us provide better services, verify transactions, and tailor our marketing activities to your preferences.
Section 3: Purposes of Using the Information
We use personal information for the following purposes:
- Processing orders, billing, and product delivery
- Providing customer service and support
- Managing user accounts
- Improving user experience and Website functionality
- Sending updates, offers, and marketing communications (subject to your consent)
- Securing the Website and preventing fraud
- Complying with legal obligations
The Company does not sell or rent personal information to third parties.
Section 4: Transfer of Information to Third Parties
Personal information will be transferred to third parties only in the following cases:
- To essential service providers (payment processors, shipping providers, hosting services, mailing services)
- To comply with legal requirements, court orders, or requests from competent authorities
- As part of a structural change in the business (merger, transfer, or sale)
- With the explicit consent of the User
All external service providers are required to maintain confidentiality and use the information solely for the purpose for which it was provided.
Section 5: User Rights
In accordance with applicable law, you have the following rights:
- The right to access personal information stored about you
- The right to correct inaccurate or outdated information
- The right to request deletion of information, subject to legal limitations
- The right to restrict or object to data processing
- The right to unsubscribe from marketing communications
- The right to file a complaint with the relevant data protection authority
To exercise these rights, please contact us at contact@materialibra.com
We will respond within a reasonable time and in accordance with applicable law.
Section 6: Data Security
The Company implements reasonable and accepted technological and organizational measures to protect personal information, including:
- SSL encryption
- Use of PCI-DSS compliant payment providers
- Restricted access to information
- Ongoing system monitoring and updates
However, we cannot guarantee absolute protection against unauthorized access or misuse.
Section 7: Cookies
The Website uses Cookies for operational, security, statistical, personalization, and advertising purposes.
Detailed information is available in the Website’s Cookies Policy.
Section 8: Transfer of Information Outside Israel
Information may be stored or processed on servers located outside Israel or the European Union. In such cases, reasonable measures are taken to ensure adequate data protection in accordance with applicable law.
Section 9: Changes to the Policy
The Company may update this Privacy Policy from time to time.
The updated version will be published on the Website and will enter into force upon publication. Continued use of the Website or services after publication of changes constitutes acceptance of those changes and of the updated Privacy Policy.
Section 10: Contact
For questions, requests, or clarifications regarding this Privacy Policy, please contact us at contact@materialibra.com
